golds Terms and Conditions

01 Section One

Definitions and Interpretation

The following words and terms used in these Terms carry specific meanings:

1.1 Definitions of Key Terms

• "golds" or "Platform" — refers collectively to the golds-bet.cam website, its mobile application and all related digital services.
• "User" or "Member" — any person who accesses services through a registered account on golds.
• "Account" — a member's personal and individual profile on the golds platform, through which deposits, bets and withdrawals are managed.
• "Balance" — the total of deposited funds, bonuses and winnings currently held in the account.
• "Bonus Funds" — promotional funds granted by golds that cannot be withdrawn until specific wagering requirements are met.
• "Wagering" — the requirement to place bets a set number of times in order to make bonus funds or winnings eligible for withdrawal.
• "KYC" (Know Your Customer) — the identity verification process, in which a member must submit a valid identity document and relevant information.
• "Service" — sports betting, casino games, live casino, slots, fishing games and any other entertainment activities available on golds.

1.2 Rules of Construction

Any word written in the singular in these Terms also includes the plural, and vice versa. Masculine terms also refer to the feminine and all genders. Headings are provided for ease of reading only — they do not affect the interpretation of the Terms.

02 Section Two

Eligibility to Use the Service

The following conditions must be met to use golds services. Any person who does not meet these requirements is not permitted to create an account or use the service.

2.1 Age Requirement

2.2 Other Eligibility Requirements

• The user must be at least 21 years of age at the time of account registration.
• Online gaming and betting must be legally permitted in the country or region where you are located — it is entirely the user's responsibility to confirm this.
• Each person may only create one account. If multiple accounts are found, all of them may be closed and the balances forfeited.
• golds employees and their immediate family members may not use the service.
• All information provided at registration must be true, accurate and your own. An account opened with false information will be considered void.

03 Section Three

Account Registration

3.1 Registration Process

To open an account on golds, you must provide your correct name, mobile number, email address and date of birth in the registration form. Use a strong password and do not share it with anyone. golds will never ask for your password by phone or email.

3.2 Identity Verification (KYC)

The golds authority may request identity verification from a user at any time. A national ID card, passport or birth registration certificate may be required, typically before a withdrawal is processed. If KYC is not completed, the withdrawal process may be delayed or suspended.

3.3 Account Security

It is entirely your responsibility to keep your account secure. If you suspect unauthorised access to your account, contact golds live chat support immediately. golds is not responsible for account activity carried out through a third party.

04 Section Four

Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on golds is ৳500, and this limit applies to every deposit method. Currently accepted payment methods are: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, Islami Bank and other scheduled banks). Only payment methods registered in your own name may be used — deposits through a third party are prohibited.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Accepted withdrawal methods are: bKash, Nagad, Rocket, Upay and bank transfer. Withdrawal requests are generally processed within 15 minutes to 2 hours. The withdrawal method must be the same as the one used to deposit, unless the golds authority approves otherwise.

4.3 General Deposit and Withdrawal Conditions

• Withdrawals may be delayed if bets equal to at least the deposit amount have not been placed at least once.
• If bonus funds are present in the account, the wagering requirements for that bonus may need to be completed before the deposited portion can be withdrawn.
• The golds authority reserves the right to review any withdrawal request if fraud or unusual transactions are suspected.
• golds is not responsible for delays caused by currency exchange risks or third-party payment processors.

05 Section Five

Bonuses and Promotions

5.1 Welcome Bonus

golds offers new members a 150% bonus on their first deposit, up to ৳15,000. For example: a deposit of ৳1,000 earns a ৳1,500 bonus, giving a total balance of ৳2,500, with a wagering requirement of ৳1,500 × 20 = ৳30,000. The bonus amount cannot be withdrawn until 20x wagering has been completed.

5.2 Weekly and Other Bonuses

golds promotional offers each have their own specific conditions. The golds weekly reload bonus gives up to 50%, with a maximum of ৳10,000 and 20x wagering. The golds slots festival bonus gives up to 75%, with a maximum of ৳8,000, but with 25x wagering and applies to slot games only. The golds cricket reward bonus gives up to 60%, with a maximum of ৳12,000 and 18x wagering.

5.3 General Bonus Terms

• A promotion applies once per account or once per household.
• Not all games can be played with bonus funds — bets placed outside the games specified in the relevant bonus terms may not count towards wagering.
• golds reserves the right to change, suspend or cancel any promotion at any time without reason.
• Once a bonus is received, if the main balance does not fall to zero and bonus funds remain, wagering will continue using those bonus funds.

06 Section Six

Betting and Gaming Rules

6.1 Sports Betting

Sports betting on golds is provided entirely for entertainment purposes. The results of all events are determined based on official scoreboards and announcements from the relevant authorities. For cricket, bets can be placed on international and domestic tournaments such as BPL, IPL and T20 World Cup.

6.2 Bet Settlement

• If a match or event is cancelled, the stake for that bet is generally refunded.
• Bets placed on odds that were published incorrectly due to a technical error may be considered void.
• Betting limits and maximum winnings are set by golds and may vary by game or event.
• Attempting to gain an advantage by placing opposing bets on the same event across multiple accounts ("arbitrage") is strictly prohibited.

6.3 Casino and Slot Games

Casino games on golds are operated by verified third-party game providers such as Evolution, Pragmatic Play, PG Soft and JILI. The RTP and rules of each game are set according to the guidelines of that game's developer. Game results are determined using a Random Number Generator (RNG), which neither golds nor any member can influence.

07 Section Seven

Prohibited Conduct

The following activities are strictly prohibited on the golds platform. Violations may result in account closure and forfeiture of all funds:

• Registering an account using a false identity or false information.
• Operating multiple accounts under the same person's name or using another person's account.
• Conducting artificial activity with the intent to misuse bonus benefits.
• Making transactions using funds from illegal sources or a third party.
• Accessing the service using automated software, bots or hacking methods.
• Carrying out any activity intended to harm the golds system or other users.
• Using the platform for money laundering or any other financial crime.

The golds authority reserves the right to report any identified suspicious activity to the relevant authorities.

08 Section Eight

Account Suspension and Closure

8.1 Account Suspension by golds

In the following situations, golds may temporarily or permanently suspend an account without prior warning: violation of any provision of these Terms, failure to submit KYC information, suspicious financial activity, or an attempt to commit fraud in the gaming system.

8.2 Account Closure by the User

You may request permanent closure of your account at any time via golds live chat or email. Any remaining valid balance may be withdrawn before the account is closed, but bonus funds will be forfeited.

Those who wish to take a temporary break or use self-exclusion by following the responsible gaming policy are requested to contact the support team.

12 Section Twelve

Changes & Amendments

golds reserves the right to partially or fully amend these terms and conditions at any time. For significant changes, golds will endeavour to notify users via email or in-platform notifications. Continued use of the service after any change will be considered acceptance of the updated terms.

If any section of these terms is found to be unenforceable by a court of law, the remaining sections will remain fully effective. For any questions regarding these terms, you may visit golds's FAQ section or contact us directly via 24/7 live chat.